Do we recognize The WOW! Factor in our business? Today take a step forward and push yourself by harnessing the power of communication to make your own customers feel like they are special each week, and to keep them coming back time and again. Let your customer experience always feel very personal! Try and turn a customer into a lifelong brand fan. Making it personal really does work when you are an entrepreneur! A handwritten message from you the founder saying, “Thank you for supporting a small business like ours, it means everything to us” Your customers will surely have that feeling of a real emotional and personal connection with the business and you the founder.

That message for the customer, am sure will make her realize that her choosing to buy from a small independent business really meant something to you the founder and your team, and importantly, it mattered to the success of the business. So today think through how you want to attain that WOW moment! Learn how powerful it is for your business to make that authentic personal connections with your customers.

Our advice, keep them top of your mind and special ?

Have an amazing week!!

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